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Police warn public regarding cybercriminals perpetrating new scams while using Facebook Messenger

Release Date: October 12, 2023

Police are warning that a new cyberattack has been discovered by researchers. This attack targets business accounts on the popular social media network, Facebook. A group of cybercriminals are using Facebook Messenger to try and steal sensitive information.


In this scam, cybercriminals use the Messenger app to ask you about your business. In this message, they include an attachment. If you download or select the attachment, it will install malware onto your device. Once installed, cybercriminals can spy on you, watch your keystrokes, and steal your sensitive information.  


Follow the tips below to stay safe from similar scams:


  • Never download an attachment in a message that you weren’t expecting.
  • Be cautious when opening messages from unknown users. It could be a cybercriminal in disguise.
  • Remember that this type of attack isn’t exclusive to business accounts. Cybercriminals could use this technique to try to phish anyone.


Stop, look, and think. Don’t be fooled by the scammers.

Contact Us

Kingston Police
705 Division Street
Kingston, Ontario
K7K 4C2

Telephone: 613-549-4660
TTY (hearing impaired): 613-549-8792
Administration Fax: 613-549-3111
Operations Fax: 613-549-7111

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