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Victim Services

Victim Services of Kingston and Frontenac is a community-based program which is located at Kingston Police Headquarters. Victim Services work in partnership with police, fire and rescue, paramedic services, and community services in the City of Kingston and Frontenac County. 24/7 services include immediate, confidential crisis intervention services, emotional support, practical assistance, system navigation, and advocacy to persons affected by crime, tragedy and/or disaster.

Victim Services provides assistance to individuals, families, witnesses and/ or groups at the request of emergency services personnel, community services, and self-referrals in order to meet an individual's unique needs. Services aim to help lessen the trauma of the experience and to help people cope with the long term impact of what has occurred. Our vision is to be inclusive and provide equal treatment in a cost free, confidential manner (within the parameters of the law) for all people accessing our services, while being sensitive to the challenges of race, ethnicity, gender, age, sexual orientation, socio-economic status, and/or abilities of individuals. Victim Services of Kingston and Frontenac are committed to treating individuals with courtesy, compassion, dignity, and respect.

Victim Support Workers provide trauma-informed Victim/Survivor led case management, accompaniment, safety planning, advocacy, and support, ensuring that victims are aware of their options, avenues to receive support, and the space to make informed decisions at their own pace. Support is available but is not limited to direct victims. Assistance can also be provided to immediate family members and witnesses.

Additionally, Victim Services administers the Ministry of Children, Community and Social Services’ Victim Quick Response Program Plus (VQRP+).  This program allows Victims access to immediate financial assistance, determined on a case by case basis, in accordance with Ministry standards.

  • Emergency home safety expenses
  • Practical expenses and basic necessities
  • Travel and related expenses
  • Crime scene clean-up
  • Short-term counselling services
  • Support required for serious injuries
  • Basic funeral expenses for families of homicide victims

Victim Services of Kingston and Frontenac


Paula Laughlin

Executive Director

Victim Services of Kingston and Frontenac

705 Division Street, Kingston, ON K7K 4C2

(613) 548-4834

Victim Services website

Haven - Intervention Service Dog

Haven – Intervention Service Dog

Haven is a Canine-Assisted Intervention (CAI) dog with Victim Services. Her primary role is in the support of victims or witnesses of violent crime and/or trauma. You can ask the investigating officer or staff member of Victim Services if Haven can be present for interviews and court preparation.

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