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Kingston Police investigate $30,000 Canada Border Agency Scam call

Kingston Police continue to receive several incidents of individuals being contacted by fraudsters, who claim to be employees from the Canada Border Services Agency and demanding money.

The victim in this latest incident called the Police on November 2, and reported that she has just been defrauded $30,000 in funds.

The victim had received a phone call from an individual who allegedly worked for the CBSA. This individual stated her account was being seized as a result of drugs, fake Identifications and fraudulent accounts being opened in her name. She was then advised that the investigation was ongoing and local Police would be following up with her at a later date.

The fraudster continued correspondence with the victim by email, portraying themselves as a Border agent and provided instructions on how to use their "safeguard machines.” The victim was also advised to avoid informing the bank tellers for the reasoning for the large withdrawal so not to interfere with the investigation.

The victim followed all of the instructions that she was provided and transferred the entirety of her savings. It was determined after the transfers were completed that the “safeguard machines” the suspects were referring to were in fact Bitcoin machines.  

The victim then received a call from an officer identifying themselves as Sgt. Marshall with the Kingston Police and that the caller ID appeared as Kingston Police with the correct telephone number. This technique of masking or replicating phone numbers is called “Spoofing.”

The victim became suspicious after Sgt. Marshall reprimanded her for asking legitimate questions and accused her of not cooperating with their serious investigation.

The victim then contacted the Kingston Police herself and it was at this time she realized that she had been a victim of a telephone scam.

At this time there are no suspects in this incident and the Kingston Police are reminding the Community that at no time will the Kingston Police, Canada Border Services, or any Financial Institution will call you and ask you for personal information or to send money via a Cryptocurrency.

Contact Us

Kingston Police
705 Division Street
Kingston, Ontario
K7K 4C2

Telephone: 613-549-4660
TTY (hearing impaired): 613-549-8792
Administration Fax: 613-549-3111
Operations Fax: 613-549-7111

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