covid-19

Due to adjusting concerns and the state of emergency recently declared by the province of Ontario over the spread of COVID-19, the operating hours of the front desk are being reduced to 8:00 a.m. to 6:00 p.m., Monday through Sunday. Kingston Police are also asking the public to avoid attending the front desk of the police station, located at 705 Division Street, unless absolutely necessary.

Access to the lobby will be restricted to two people at a time. Signage has been displayed for passive self-screening, utilizing hand sanitizer upon entry, and adhering to social distancing (1-2 metres apart) within the lobby.

Members of the community can still access many services via the Kingston Police website at www.kingstonpolice.ca or by calling the non-emergency number of 613-549-4660.

  • Filing a non-emergency police report:
    • Online reporting is available for 14 different categories OR
    • Contact the general number from 8:00 a.m. to 6:00 p.m. seven days a week at 613-549-4660 ext ‘0’. Outside of these posted hours please use our online reporting. 
  • Background checks:
    • Online applications can still be processed.
    • Kingston Police will be restricting background checks to immediate and essential background checks for employment purposes only
    • Background checks will only be processed through the on-line  system. Do not attend the station unless you are specifically contacted by Kingston Police to do so.

    • Should you have any questions with respect to the on-line process please contact: k-pic@kingstonpolice.ca

    • If an applicant needs to be fingerprinted to complete a Vulnerable Sector check, the completion of their check will be delayed. Kingston Police have suspended fingerprinting services during the COVID-19 outbreak.
  • Collision Reporting Centre (CRC):
    • The CRC’s office is open and located in the lobby of 705 Division St. Its hours of operation have been reduced and are now Monday through Friday from 10 a.m to 6 p.m.  
    • Those involved in a collision where police are not required can attend the visitor parking lot at 705 Division St and first contact CRC personnel by calling 613-540-6653 to inquire about their services, if there has been any change in their operation, and whether they are required to enter the lobby.
    • Full information on the CRC can be found here.
  • Fingerprint appointments:
    • Court-appointed fingerprint dates are cancelled and individuals will be notified of a new date by the Kingston Police Court Office.
  • Sign-in requirements:
    • Individuals required to sign-in at the front desk are still mandated to attend but can show their identification to staff through the glass partition.
  • Interview or Arrest
    • Those who have made arrangements with an investigator to attend the station for an interview or to surrender themselves relating to an outstanding charge or warrant will be asked to complete an Active Screening Checklist before entering police facilities. Depending on the risk factors people may be required to wear a provided surgical or procedure mask.

In an emergency always dial 9-1-1, but do not use it for general inquiries or to report a non-emergency. Communications personnel need to be available for priority calls for service to best serve the citizens of the City of Kingston.